Shipping policy

  1. For domestic orders to be delivered within India, Ashtar Shining LLP offers complimentary standard shipping on orders exceeding such minimum order value as may be prescribed by it from time to time, which shall be determined and calculated at the time of checkout. For orders that do not meet the prescribed minimum value, shipping charges shall apply. Such charges shall be calculated based on including but not limited to the total order value and delivery location and shall be communicated to you during the checkout process.
  2. We currently offer international shipping to selected countries using authorized logistics partners. Shipping timelines, delivery estimates, and costs are provided at checkout and may vary depending on destination, weight, product value, and shipping method selected. Ashtar Shining LLP is not and shall not be held liable for any delays caused by customs authorities, port congestion, regulatory requirements, inspections, or any other reason beyond its control.

  3. Delivery times may vary based on the shipping method chosen and the delivery address. The delivery timelines are as follows

    1. Typically, for orders shipped using standard shipping, the estimated delivery time for domestic shipments within India is between 10-15 business days from the date the order is dispatched.

    2. Typically, for orders shipped using standard shipping, the estimated delivery time for international orders will take 15-22 business days from the date the order is dispatched.

  4. Orders will be processed and dispatched within 5 business days of order confirmation, subject to product availability. You will receive a shipping confirmation email containing tracking information once the order has been dispatched. You can track the status of their shipment via the provided tracking number.
  5. While we make every effort to ensure timely delivery, Ashtar Shining LLP shall not be liable for any delays caused by third-party courier/delivery services, force majeure events, or circumstances beyond our control, including but not limited to weather disruptions, strikes, or other unforeseen events.
  6. For international orders, all items included in a single purchase transaction shall, to the extent practicable, be consolidated and dispatched in a single shipment. Partial dispatch or split shipments shall be made solely at the discretion of Ashtar Shining LLP.
  7. It is your responsibility to provide accurate and complete shipping information at the time of purchase. Ashtar Shining LLP shall not be liable for any delays, losses, or issues arising from incorrect or incomplete delivery details provided by you.
  8. All products are securely packaged to ensure safe delivery. Ashtar Shining LLP is not liable for damage to the product caused by mishandling or improper care during transit once it has been shipped.
  9. This separate presentation of a provision of the Terms of Use (“Terms”) governing the usage of Ashtar Shining LLP’s website or any purchase therefrom is provided solely for your convenience. The provision is an integral part of and must be interpreted in accordance with and in conjunction with the Terms of the Website available at https://ashtar.in/policies/terms-of-service. In case of any inconsistency, the Terms shall prevail.